Paradigm Oral Health
Lincoln, NE, USA
We are an elite oral surgery company dedicated to providing exceptional patient care and first-class service to our referring doctors. As we continue to grow, we are seeking a dynamic and strategic leader to serve as the Healthcare Call Center Manager. This role will oversee the operations, performance, and development of our Healthcare Call Center Manager call center team across multiple regions. If you are a visionary leader with a passion for excellence in healthcare service delivery, we want to hear from you! Responsibilities: Lead and manage the Call Center team, providing guidance, support , and regular feedback to drive individual and team performance while fostering a positive and productive work environment. Conduct regular team meetings, training sessions, and performance evaluations. Identify staffing needs, recruit top talent, and develop team members to ensure appropriate practice support Set and monitor team goals...